Customer Service: Keeping Them Happy

It’s generally easy to spot a community that is ripe for repositioning. The appearance might be lackluster or severely outdated. A cosmetic makeover might seem like all it would take to make it more appealing to prospective residents.

American Communities, a small and growing Dallas/Fort Worth-based apartment management company, doesn’t jump in with a paintbrush in one hand and a hammer in the other. It is thriving today through its ability to reposition communities’
management and customer service functions. That’s its value-add play strategy.

For more, download the full article.

Event Highlights

2014-2015 Maintenance Mania®: See What It's All About

2014-2015 Maintenance Mania®: See What It's All About  

Want to know what all the excitement is about? Be one of the fastest apartment maintenance techs in the country and you could qualify to compete at the National Championship Competition held in June...