Lynd World creates happier residents by handling their utility bill payment process in-house.
When residents enter the management office with questions about their utility bills, the first thing out of their mouths is usually a question or a complaint. For Lynd World, which has a national portfolio totaling 34,000 apartment homes, the last thing it wanted to do is to have to send these residents to a utility company website or have them telephone the provider’s help desk.
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