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Mobile is mainstream in the apartment industry, revolutionizing leasing offices nationwide. However, technology also has a place in maintenance, with service teams now integrating the use of tools, software and apps on smart devices into their daily
According to a study conducted with Camden Property Trust, the company’s maintenance technicians experienced a 45 percent increase in productivity with the use of mobile devices. Additionally, there was a 44 percent increase in on-the-job efficiency. The majority of Camden’s maintenance technicians also found that mobile technology improved communication and collaboration among team members, rapidly delivered actionable information to decision-makers and increased customer interaction through the use of mobile software.
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NAA President and CEO Doug Culkin shares highlights from this year's Survey of Operating Income & Expenses in Rental Apartment Communities. Check out the report today.