Pulling the Plug

All work and no play made Buckingham Companies rethink its work/life balance. According to Cindy Koehler, CPM, Chief Operating Officer of Buckingham Management, the company’s employees were extending their “already long days” late in the evening by catching up on email at home. “What seemed like a simple way to get ahead was actually reinforcing an added pressure for coworkers to respond to emails at all hours of the night,” Koehler says. “This seemed to have a snowball effect, from top management on down.”

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