5 Things To Prepare For The End (of 2013) | National Apartment Association

5 Things To Prepare For The End (of 2013)


An Essential Resource for Maintenance & Operations Professionals • December 2013

How to Improve Your Property Management in 2014

As 2013 draws to a close, the most successful apartment operators are delivering exceptional service via a mix of up-to-date technology and personalized customer service. For those a bit behind the curve, the time is now to take a close look at the processes and procedures that may be bogging your community down. Seager Marketing President Patty Morgan-Seager shares her insights on what maintenance and operations professionals can do to make 2014 a happy new year.

2014 NAA Student Housing Conference & Exposition
Attend the 2014 NAA Student Housing Conference & Exposition

Things to Prepare for the End of 2013  

There are five things apartment operators can do now to prepare for the end of 2013 and the start of a new year. They include: assess your order history; review the Safety Data Sheet notebook, formerly known as the Material Safety Data Sheet; issue new updated staff communication information; review emergency action policies/procedures; and, finally, clean out and reorganize.

Brigadoon Fitness Nov.13

Creating Outdoor Living Spaces

Apartment managers are urged to use demographics to determine the best outdoor living amenities for their community. A younger group of residents may prefer a sand volleyball court, whereas communities made up of older residents may be more interested in vegetable gardens. Another tip is to get creative with outdoor living dividers, utilizing everything from decomposed granite pathways to fencing in order to define and separate areas.

Threats to Multifamily Momentum

There are several potential threats on the horizon that could impact apartment sector momentum. Among them is job growth, which is absolutely essential to ensuring a demand for all the new construction housing that’s being built. Other possible threats include overbuilding and stagnant rent growth.

What to Expect When Locating Near a Subway

Real estate near subway stops is becoming more valuable in markets like the Washington, D.C., metro area. Cushman & Wakefield recently looked at property values in the popular Rosslyn-Ballston corridor of Northern Virginia. The research determined that apartment communities right on top of Metro stations or nearly so -- within one-20th of a mile -- command a premium of 23 percent over average rents for the area.

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Featured Jobs

Regional Property Manager
Lincoln Property Company
The Regional Property Manager reports directly to the Regional Vice President and is directly responsible for providing the highest standards of management of properties within their area. To be considered you must have:
• Proficiency in math
• Experience in on-site property management
• Proficiency in verbal/written communication
• College degree preferred
• Valid driver’s license and vehicle
• Proficiency in computer and project management software
• Certification/designation (or willingness to achieve) certification/designation) from real estate associations, such as Institute of Real Management or the National Apartment Association.

Lead Service Supervisor
Grand Campus Living
The primary role of the Service Supervisor is to oversee the maintenance program for the community and preserve the value of the asset. The Service Supervisor maintains the integrity of the community at all times to provide a safe working environment.
The Service Supervisor is a customer centered individual who possesses the organizational and leadership skills necessary to run an efficient maintenance team.

Service Technician
MAA is known in the apartment industry as a successful operator with a “hands-on” approach to property management. MAA strives to be proactive and cutting edge. MAA believes in a servant leadership philosophy that encourages our associates to serve others while staying focused on achieving results. The heart of the company however, lies within the associates.

Assisatant Business Manager
As an Assistant Business Manager at Pinnacle you are an important piece of the onsite management team. You help guide the ship, so to speak, of a Pinnacle community under the direction of the Business Manager. The Assistant Business Manager is a business leader who focuses on resident customer service and assists in managing the operations, leasing activity, renewals, collections, financial reporting, supplies, and communications of a multi-million dollar apartment community. This position requires unmatched customer service and individuals who thrive in a customer-centric, fast-paced environment. Be ready to be busy!


2014 Education Conference & Exposition  

Reach New Heights With NAA in the Mile High City
Register today for the 2014 NAA Education Conference & Exposition and save up to $375. Don’t miss what will be the biggest and best event in the industry, with more than 6,600 multifamily housing professionals expected to attend.
NAA logo The National Apartment Association (NAA) is America's leading advocate for quality rental housing. NAA's mission is to serve the interests of multifamily housing owners, managers, developers and suppliers and maintain a high level of professionalism in the multifamily housing industry to better serve the rental housing needs of the public.

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Event Highlights

A Career with Growth & Opportunity

Career Growth and Opportunity  

Learn about the perks and benefits of working in residential property management and some of the reasons the industry provides career growth, stability and endless opportunities.