NAA Operations Insights: Turn Up the Heat on Summer Maintenance | National Apartment Association

NAA Operations Insights: Turn Up the Heat on Summer Maintenance

An Essential Resource for Maintenance & Operations Professionals • July 2013

Turn Up the Heat on Summer Maintenance
Jim Dormady, Maintenance Director for The Dolben Company Inc., has worked for the Massachusetts-based apartment manager for the past decade. In that time, he has dealt with his share of problems with HVAC systems, swimming pools, and more in the summer months. In this Q&A interview, he offers some tips and insight for those apartment operations and maintenance professionals dealing with issues related to the heat and humidity of July and August.
2013 Apt Revenue Mgmt Conference

Ways to Make You More 'Likeable'  
Apartment industry consultant Lisa Trosien uncovered a few strategies on how you can get more people to like you during her 2013 NAA Education Conference & Exposition session, titled "The Likeability Factor." In this "Lists" feature, five primary ways you can become a more "likeable" boss, employee, or every-day person are showcased.

Brigadoon Fitness- Sidebar

How Long Should a Pool Heater Last?
A feature story in this month's UNITS magazine notes that more and more apartment owners are considering swimming pool heaters as a great addition to their amenity offerings.

Google Fiber Can Be a Tough Sell to Apartment Owners
Providing superspeed Internet connectivity might soon be as critical to drawing residents to apartment communities as on-site washers and dryers and off-street parking. However, the upfront cost of wiring large numbers of rental units to Google Fiber could be too steep for some owners and managers, which could set the stage for a deep digital divide in some markets between homeowners and apartment residents.

Fresno Apartment Communities Voluntarily Adopt Smoke-Free Policy
At least three apartment communities in Fresno, Calif. have voluntarily adopted a no-smoke policy recommended by the Fresno County Department of Public Health. Concern is not just based on smokers, the owners and managers say, but on the health risk of secondhand smoke.

There's No Place Like Maintenance Mania for This Kansas Man
At this year's Mainteance Mania event sponsored by the National Apartment Association, Wichita's Justin Heenan of Key Management was the winner after spending nearly eight months preparing for the event and practicing on near-scale models of the various challenges.
Rewind Education Sessions
National Lease Program

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As a member of the MAA service team, the Service Technician assists the Lead Service Technician. The Service Technician works under the general supervision of the Lead Service Technician to ensure that all apartment homes and other property facilities are in good working order, with the goal being to exceed the standards in the industry.

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The Assistant Manager reports directly to the District Manager. And the job functions of the Assistant Manager will expand to take on more of the District Manager's duties.

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Weekends required. Great company providing Competitive Salary, Bonus Programs, Insurance, Dental, Life Insurance, 401K and room for advancement is available.

Business Manager
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LPC Business Managers are responsible for the overall performance of the community, financially, aesthetically, and in resident relations. The Business Manager is also responsible for managing the day-to-day operation of the management office and leading the on-site team

Reducing Loss from Resident Risk   ResidentInsure™ Reduces Loss from Resident Risk
From overflowing bathtubs to kitchen fires, residents can pose significant risk to your community. Mandating renter's insurance helps reduce the associated financial loss. Learn how to enroll new residents and monitor policies to ensure compliance with community lease terms.
NAA logo The National Apartment Association (NAA) is America's leading advocate for quality rental housing. NAA's mission is to serve the interests of multifamily housing owners, managers, developers and suppliers and maintain a high level of professionalism in the multifamily housing industry to better serve the rental housing needs of the public.

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Event Highlights

A Career with Growth & Opportunity

Career Growth and Opportunity  

Learn about the perks and benefits of working in residential property management and some of the reasons the industry provides career growth, stability and endless opportunities.