Operations Insights

If you are involved in onsite apartment operations or maintenance, we have a digital monthly newsletter for professionals in this field. This email newsletter has insights on trends, best practices, services and ideas for you to consider during day-to-day operations. You’ll find thought-leader interviews, helpful lists, industry news summaries and more in each issue. See below for our current issue and prior issues.

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Operations Insights Archives

Expert Tips on Team Building and Property Ownership
NAA Operations Insights - July 15, 2015

This Partnership Provides Affordable Housing for Homeless
NAA Operations Insights - June 17, 2015

5 Budget-Savvy Landscaping Tips
NAA Operations Insights - May 20, 2015

Turn Service Failures into Retention Gold
NAA Operations Insights - April 15, 2015

How to Benchmark Energy Efficiency
NAA Operations Insights - March 18, 2015

Avoid a "Crazy/Busy" Life
NAA Operations Insights - Feb. 18, 2015

Don't be Afraid to Try New Things
NAA Operations Insights - Jan. 21, 2015

Win Over City Council With These Tips
NAA Operations Insights - Dec. 17, 2014

What To Do In A Crisis
NAA Operations Insights - Nov. 19, 2014

What to Know: Apartment Hiring Trends
NAA Operations Insights-Oct. 15, 2014

Repositioning Problem Apartments
NAA Operations Insights-Sept. 17, 2014

Time to Renovate?
NAA Operations Insights-Aug. 20, 2014

Road Rules for Customer Service
NAA Operations Insights-July 16, 2014

How Green is Evolving in Multifamily
NAA Operations Insights-June 18, 2014

Keeping Your Cool Where HVAC Is Concerned
NAA Operations Insights-May 21, 2014

How to Recognize Apartment Crime
NAA Operations Insights - April 16, 2014

How Benchmarking Helps Your Performance
NAA Operations Insights - March 18, 2014

Marijuana Law a Challenge
NAA Operations Insights - Feb. 19

3 Hidden Bottom Line Boosters
NAA Operations Insights - Jan. 15, 2014

5 Things To Do For The End (of 2013)
NAA Operations Insights - Dec. 18, 2013

The Importance of Onboarding New Staff
NAA Operations Insights - Nov. 13

Expense Reductions To Boast About
NAA Operations Insights - Oct. 16

Forging Relations With Police to Protect, Serve and Lease
NAA Operations Insights - Sept. 18

New Program is a Winn-Win for Owners Looking to Retrofit
NAA Operations Insights - Aug. 21

Introducing Operations Insight
NAA Operations Insights - July 17



Event Highlights

2015 NAATV: Doc Hendley Inspires and PARAGON Winners Recognized

2015 NAATV: Doc Hendley Inspires and PARAGON Winners Recognized  

The 2015 NAA Education Conference & Exposition continued on Saturday, June 27 with the NAA Awards Celebration Breakfast and speaker Doc Hendley.