Operations Insights

If you are involved in onsite apartment operations or maintenance, we have a digital bi-monthly newsletter for professionals in this field. This email newsletter has insights on trends, best practices, services and ideas for you to consider during day-to-day operations. You’ll find thought-leader interviews, helpful lists, industry news summaries and more in each issue. See below for our current issue and prior issues.

If you are interested in advertising in this publication, please contact the sales department.  

Operations Insights Archives

Avoid a "Crazy/Busy" Life
NAA Operations Insights - Feb. 18, 2015

Don't be Afraid to Try New Things
NAA Operations Insights - Jan. 21, 2015

Win Over City Council With These Tips
NAA Operations Insights - Dec. 17, 2014

What To Do In A Crisis
NAA Operations Insights - Nov. 19, 2014

What to Know: Apartment Hiring Trends
NAA Operations Insights-Oct. 15, 2014

Repositioning Problem Apartments
NAA Operations Insights-Sept. 17, 2014

Time to Renovate?
NAA Operations Insights-Aug. 20, 2014

Road Rules for Customer Service
NAA Operations Insights-July 16, 2014

How Green is Evolving in Multifamily
NAA Operations Insights-June 18, 2014

Keeping Your Cool Where HVAC Is Concerned
NAA Operations Insights-May 21, 2014

How to Recognize Apartment Crime
NAA Operations Insights - April 16, 2014

How Benchmarking Helps Your Performance
NAA Operations Insights - March 18, 2014

Marijuana Law a Challenge
NAA Operations Insights - Feb. 19

3 Hidden Bottom Line Boosters
NAA Operations Insights - Jan. 15, 2014

5 Things To Do For The End (of 2013)
NAA Operations Insights - Dec. 18, 2013

The Importance of Onboarding New Staff
NAA Operations Insights - Nov. 13

Expense Reductions To Boast About
NAA Operations Insights - Oct. 16

Forging Relations With Police to Protect, Serve and Lease
NAA Operations Insights - Sept. 18

New Program is a Winn-Win for Owners Looking to Retrofit
NAA Operations Insights - Aug. 21

Introducing Operations Insight
NAA Operations Insights - July 17



Event Highlights

'One Industry. One Voice.' Join Us for the 2015 NAA Capitol Conference

2015 NAA Capitol Conference Video  

This one-minute video promotes the apartment industry’s national advocacy event on March 17-18. Under the theme “One Industry. One Voice,” the video encourages people to be informed, get involved and...


APTly Spoken Blog