Hey, Boss/Hey, StaffAs I’ve traveled the country visiting communities, it’s become obvious that onsite staff and their senior managers have a lot they’d like to say to each other. Social Media 101Curious? Just getting started? Here are some helpful tips on strategy. The Case for A Single-Tech PlatformIn recent years, the industry’s collective focus on technology has shifted from core property management and accounting systems toward technology that streamlines front office processing and resident-facing services. Two Is Better Than OneBecause residents prefer choice, having two providers supplying voice, video and high-speed Internet access is a good foundation for resident satisfaction. |