Media Contact: Mark Evans
ARLINGTON, Va., June 12, 2013 — As a maintenance technician at Houston’s Northlake Manor Apartments, Jose Alvarado, CAMT, CPO, knows the important role played by the maintenance team in not only keeping a property and its facilities running smoothly but also in providing excellent customer service to residents. That dedication has prompted the National Apartment Association Education Institute (NAAEI) to name him as its Apartment Maintenance Technician of the Year.
“Jose is one of our industry’s many success stories,” said NAAEI President William Wollinger, CAPS, SHCM. “He made the jump to an apartment career after losing his job, worked hard, took advantage of all of the education opportunities including earning the Certificate for Apartment Maintenance Technicians (CAMT) and found a rewarding career that he enjoys. He also has chosen to give back by sharing his knowledge and experience with other maintenance staff so that they can perform well. That’s the epitome of what we celebrate with this award.”
Like many Americans, Alvarado has faced tough economic times over the past few years. He was laid off in 2011 but found a job as a maintenance technician at Northlake Manor, which is managed by Rockstar Capital Management. He quickly proved himself as a valued employee. He organized preventative maintenance schedules for his and other properties and learned new skills that enabled him to tackle projects that had previously been outsourced, saving his employer thousands of dollars while also helping to increase overall resident satisfaction.
Alvarado said he recognized early on the value of industry education, so he has taken advantage of all of the training opportunities offered to him by the owner of the company. In addition to the CAMT, he also holds Certified Pool/Spa Operator® (CPO) certification and a Heating, Ventilation, and Air Conditioning (HVAC) license.
“I have done my best to take what I have learned and to teach others to help make them stronger and more comfortable with what they do,” he said. “In return, we now have a much stronger maintenance team.”
While Alvarado has only been working as a maintenance technician for a few short years, he is already receiving a lot of praise for his work. He was named as the Texas Apartment Association’s Maintenance Personnel of the Year for 2013 and as the Houston Apartment Association’s (HAA) Maintenance Technician of the Year in 2012. He also won first place for appliance repair in the 2012 HAA Maintenance Mania.
Alvarado will be recognized as part of the PARAGON Awards Ceremony that will be held at the 2013 National Apartment Association Education Conference and Exposition on June 22 at the San Diego Convention Center. The NAA PARAGON Awards recognize excellence and leadership in the rental housing industry. These national awards celebrate the unique contributions made to the industry by builders/developers, industry professionals and affiliated apartment associations.
About the National Apartment Association Education Institute (NAAEI)
The National Apartment Association Education Institute (NAAEI) is the education arm of the National Apartment Association. The mission of the NAAEI is to provide broad-based education, training and recruitment programs that attract, nurture and retain high-quality professionals and develop tomorrow’s apartment industry leaders. For more information, please visit Education or www.apartmentcareerhq.org.