Independent Rental Owners (IRO)

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What is an Independent Rental Owner (IRO)?
NAA defines an Independent Rental Owner (IRO) as an NAA member or prospective member that owns or manages a small number of rental properties, and is actively involved, from an ownership perspective, in the management of properties. Typically, these properties are defined as having a small number of rental units at any single location. These smaller-sized properties generally require a unique property management style, as opposed to the management style used for properties of larger-sized companies.

IRO Helpful Links:

Discounts on Products and Services
New IRO Member Benefit!
NAA's new products and services program can provide substantial savings for IRO members. Discounts are available for property management software, maintenance products and services, resident screening and debt collection. Click on the link above to find out how this program can help you.

IRO Resource Center
Click on the link above to access IRO members-only resources such as UNITS Articles, Business News & Tips, Real Estate News and Investment News.

Independent Rental Owners Committee (IROC) Information
Designed specifically for owners of smaller numbers of apartment homes, this committee arranges seminars and networking opportunities. The group also provides members with hints and tips regarding onsite management, maintenance and more. Members can click on the link above to access the IROC information page.

Independent Rental Owners Best Practices Guide
The Independent Rental Owner Best Practices
Guide is a one-stop resource that provides real-
life tips and advice to help you run your business. This document highlights IRO member benefits and services, IRO-specific articles on renovation, maintenance, crisis management and more, member spotlights offering strategies and advice from successful IROs, and IRO-specific topics offered at the 2007 NAA Education Conference & Exposition. Click on the link above to access a pdf version of the guide.

NAA’s IRO Member Spotlight Profile
NAA's UNITS Magazine regularly spotlights IRO
members to share their expertise on certain issues. Click on the link above to read an interview with Schaefer Oglesby, Oglesby Management Group, Inc., on "The Importance of Documentation."

IRO List Serve
Click on the link above to sign up and participate in NAA's Independent Rental Owners (IRO) List Serve.

Main Characteristics of Independent Rental Owners (IRO)

They have their own money invested in the property.
They have other, full-time jobs.
They work alone, with no (or few) employees.
Their subcontractors and vendors are very important to them.
They may have several types of properties, sometimes spread out geographically.
The time they can spend on their rental properties is limited.
They have little time to spend on Association activities and training, so the training must provide direct and immediate value.

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