Designation Renewal FAQs

Find answers below to frequently asked questions about renewing your NAAEI designation.

  1. When is my payment due?
  2. What is the penalty for paying my renewal dues after March 31?
  3. I haven’t received my invoice. What do I do?
  4. How do I know if my payment has been received?
  5. Can I pay my dues online?
  6. How can I report my CECs?
  7. If I hold multiple designations, do I have to submit CECs for all of the programs?
  8. How will I know if NAAEI received my CECs?
  9. What happens if I do not pay my dues and/or fail to report CECs to NAAEI?
  10. When will I receive my renewal card in the mail?
  11. What if I don’t receive my renewal card?
  12. What if I discover a mistake on my renewal card?

 

1. When is my payment due?

Renewal fees are due on January 1. NAAEI allows for a generous grace period, making the final due date for payment March 31. After March 31, there is a $50 reinstatement fee that will be applied to your account if payment has not been received.

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2. What is the penalty for paying my renewal dues after March 31?

The penalty is a $50 reinstatement fee. This fee applies to any payment for renewals received after March 31.

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3. I haven’t received my invoice. What do I do?

Invoices are sent via email (to designates with a valid email address) and mailed each November of the preceding year that the payment is due. Invoices are mailed twice more after the first of the year. If you need a copy of your invoice, please contact NAAEI at 703-797-0612.

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4. How do I know if my payment has been received?

If you pay online, you will receive a receipt. If you are not sure if NAAEI received your payment or if you received a late notice, you will need to contact Dawn Cooper at 703-797-0612.

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5. Can I pay my dues online?

Designates may now pay their renewal fees online at the Designation Renewal page. The page will prompt you to log in to the NAA website to view your dues total.

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6. How can I report my CECs?

You can submit your CECs online by using the new Continuing Education Credit (CEC) reporting tool. Simply log in to the NAA website and visit the Online Renewal page, opting “Report Continuing Education Credits (CECs) online”. Please use this option to ensure that an electronic record of your CEC submission is available.

If you choose not to report your CECs online, NAAEI encourages you to submit your Continuing Education Credit (CECs) Reporting Form and supporting CEC documentation electronically by scanning these documents and emailing NAAEI. One last option is to fax your Reporting Form and supporting documentation to NAAEI at 703-797-0666. NAAEI will log your submissions electronically using your ID number.

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7. If I hold multiple designations, do I have to submit CECs for all of my programs?

No. Individuals who hold multiple NAAEI designations may use the same CECs for renewal. The total number of CECs that you must report is indicated on your invoice. (If you are a NALP, requiring three CECs, and a CAM, requiring six CECs, you must report a total of six CECs).

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8. How will I know if NAAEI received my CECs?

The easiest and most efficient way to report CECs is to do so online. That way, there is an electronic record of receipt.
If you need to send your CECs via fax, it is a good idea to call NAAEI during regular business hours to confirm receipt of your fax. You can also scan your paperwork and email it to NAAEI.

Regardless of the vehicle used to report your CECs, it is always a good idea to keep your records in order in the event that your paperwork is lost or was not received.

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9. What happens if I do not pay my dues and/or fail to report CECs to NAAEI?

Designates who fail to submit renewal fees, sufficient CECs or sufficient documentation of CECs will receive a notice informing them of their insufficiencies after March 31.

If these issues are not corrected within three months of the date of the notice, designates/certificate holders will no longer be allowed to use the CAM, CAPS, NALP or CAS logo(s) on business cards, stationery, resumes or job applications. Employers are increasingly requesting proof of designation when hiring or promoting new employees. Their status will become “inactive” and their units subscription will cease. Persons who allow their designation to fall inactive and lapse will be retained in the NAA database with an inactive status for five years. After five years, the designate will be dropped from NAAEI records. A dropped status can’t be reactivated and a former designate will have to retake the course.

If a designate does not pay renewal fees and report Continuing Education Credits by March 31, he or she may reinstate their designation by paying the unpaid dues, a reinstatement fee of $50 and reporting the required CECs.

If the designate allows the date of expiration to exceed one year, the designate may reinstate the credential by paying an amount equal to current year plus up to two past years’ past dues, the reinstatement fee of $50 and reporting CECs from the current and immediate past year.

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10. When will I receive my renewal card in the mail?

Once you renew your designation(s), NAAEI must send our vendor your information to be printed on your card. The renewal cards mail directly from our vendor and are sent in batches, several times per year. This printing process typically takes 7-10 business days after your information is sent to the vendor.

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11. What if I don’t receive my renewal card?

Because our renewal cards are printed and mailed by a third party vendor, there is a small chance that your card was lost in the mail, sent to the wrong address or was not received in time for the renewal card print run.

Any renewal payments after November 1, will be included in the first renewal print run of the immediate next year.

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12. What if I discover a mistake on my renewal card?

If you discover that there is a mistake on your renewal card, NAAEI is happy to replace it for you. Simply contact us and let us know. Your request will then be added to the next renewal print run to our vendor.

All of the information printed on your renewal card is pulled directly from our database. If the mistake was, for example, a misspelling of your first and/or last name, we encourage you to check your information by visiting the NAA website and update your information. This will ensure that further communication from us will be delivered without delay.

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