NALP Online | National Apartment Association

NALP Online

For just $319*, you can earn your NALP credential online! 

Enroll Today!

Key Leasing Performance Indicators Addressed in NALP:

  • Using Technology to Generate Traffic
  • Reputation Monitoring and Management
  • Daily Inspection of Leasing Center, Tour Route, Model and Vacant Apartment
  • Relationship-Building while Shopping the Competition
  • Application of Fair Housing Laws
  • Proper Screening of a Prospective Resident's Qualifications
  • Ability to Review Lease with New Resident
  • Application of the Relationship Sales Process
  • Managing Objections
  • Managing the Move-In Process
  • Work with the Team to Manage Resident Issues and Maintenance Requests
  • Building Relationships with Residents and a Sense of Community
  • Securing and Processing Lease Renewals
  • Conducting a Market Survey and Drawing Conclusions


NALP has been enhanced with FranklinCovey Insights on Demand video-based courses.

Programs may be taken as standalone seminars or as a complete course to earn the industry credential.

For more information, you can review the NALP Skill Standards or download the flyer.

NALP Requirements

NALP candidates must complete the following requirements to obtain the NALP credential.  Candidates must complete the coursework, Market Survey and exam within 12 months of candidacy enrollment.

  • Minimum of six months of onsite property management experience
  • Successful completion of NALP coursework (which totals 20 hours)
  • Successful completion of NALP Market Survey project
  • Successful completion of the online examination


Enroll Today! 

Enrollment is a 2-step process:

Step 1: If you have never received an NAA User ID and Password before, you must Create an Account. You will receive your ID and password by email only. You must have access to a valid email account.

Step 2: Once you have received your User ID and Password, go to the Credential Enrollment Form and be sure to select “YY-NAAEI Online Programs (CAM and NALP only)" as the Course Provider on the enrollment form.


To pay for your course, please proceed to the NAAEI Career Path Solutions (CPS) site (click "Online Store" on the left hand side of that page, and search "NALP." Your course will appear in your "Course Catalog" menu after payment is processed).

  • The cost for the full course is $319 for members and $419 for non-members.
  • You can choose to pay for one module at a time. The cost for each module is $46 for members and $60 for non-members.
  • You are required to complete all modules, the online exam, and the Market Survey in order to obtain the NALP credential.


High School and College Student Discount
NAAEI offers 15% off to high school and college students who enroll in NALP Online.  For more information please contact NAAEI.

Veteran Discount
NAAEI offers 15% off to all veterans who enroll in NALP Online. For more information please contact NAAEI

How to Access the Course

To access the NALP Online Course, please login to the NAAEI Career Path Solutions (CPS) site. If you purchased the full program, please click on "Course Catalog" on the left hand side to access your courses.

*Member Price

Event Highlights

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Career Growth and Opportunity  

Learn about the perks and benefits of working in residential property management and some of the reasons the industry provides career growth, stability and endless opportunities.