Independent Rental Owner Professional (IROP) | National Apartment Association

Independent Rental Owner Professional (IROP)

The Independent Rental Owner Professional (IROP) credential program is offered to rental owners who manages their personally-held multifamily property or properties. The independent rental owner serves several roles in property management:  public relations specialist, administrator, chief financial officer, marketing director and operations manager. Independent rental owners who take the IROP course will learn the many business practices of professional property managers and can now earn the IROP credential after completing the course of study and passing the online exam. With the help of other independent rental owners who devoted their time and expertise to this program, you will receive an "insider's view" of property ownership and management practices.


Independent Rental Owner Professional (IROP) includes:

  • Media relations
  • Personal safety
  • Emergency response and disaster planning
  • Human resource management
  • Physical versus economic occupancy
  • Alternative income opportunities
  • Scheduling move-ins/outs
  • Lease terminations (military and domestic violence situations)
  • Key control
  • Resident and neighbor relations


Subjects include:

  • Ownership and property management 
  • Employees 
  • Preparing the property 
  • Rent 
  • Marketing 
  • Applications 
  • Screenings 
  • Rental agreements and leasing forms
  • Moving in 
  • End of the lease 
  • Resident problems 
  • Evictions 
  • Resident retention 
  • Taxes 
  • Protecting your investment 
  • Section 8


Upcoming Courses

The Independent Rental Owner Professional (IROP) course is offered as a webinar series.  All courses will be offered on Wednesdays from 1 p.m. to 4 p.m. ET.  

New course dates coming soon!

The course is $349 for members or $499 for non-members. Module prices are $99 for members or $125 for non-members. Online students will receive course materials in a .pdf format.

Register Today!


About the IROP Exam

Learn more about the IROP exam.

For more information, contact NAAEI at 703-518-6141 or your state or local affiliate.

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