Certified Apartment Portfolio Supervisor (CAPS) | National Apartment Association

Certified Apartment Portfolio Supervisor (CAPS)

CAPS, Certified Apartment Portfolio Supervisor

NAAEI’s Certified Apartment Portfolio Supervisor (CAPS) program is an in-depth review of property management principles and techniques as used by the professional supervisor.

The course helps the professional make the connection between knowledge and on-the-job performance.


"From an Owner and Asset Manager's perspective, my participation in the CAPS designation classes was particularly poignant in the risk management, fiscal management and property performance course modules.  Through the entire course, the significance became clear - that the collaborative focus of the asset manager, portfolio supervisor, and community manager ultimately brings to enhancing and protecting the value of the multifamily asset.
From an Asset Management perspective, the property’s  future value will be reflected through the containment of expenses, asset appearance, resident credit worthiness, loan compliance and timely/intensive management of the property. With a CAPS training and designation program, the Portfolio Supervisors oversight and guidance, coupled with the Community Manager’s presence on the front line in a collaborative oriented approach, the entire real estate interdisciplinary team will be led towards a more cross functional, real time, systematic methodology to provide top level asset management.  It is through this alignment of services and management disciplines that the community’s full value can be maintained and dynamic growth can occur."

- Gary J. Hofstetter


The Certified Apartment Portfolio Supervisor (CAPS) course includes:

  • Legal Responsibilities and Risk Management
  • Financial Management
  • Property Performance Management
  • Property Evaluation and Due Diligence
  • Effective Leadership

CAPS Prerequisites:

CAPS Candidates must have:

  • worked as a multi-site supervisor for 24 months or be a CAM, ARM or RAM designate in good standing with 24 months of management experience;
  • successfully complete the five courses listed below (which total 40 hours); and
  • meet all examination requirements, within 24 months of declaring candidacy for CAPS.

Let the CAPS program and the CAPS designation help you stand out in an extremely challenging environment. The CAPS designation provides:

  • Professional credibility
  • Industry recognition
  • Personal growth and development

NAAEI designation programs are scheduled by local and state affiliates.

CAPS Flyer


Download the CAPS Flyer here.

To download the flyer and save it to your computer, right-click the image and select "Save Target As". For MAC users, control-click and select "Save Link As".

For more information, contact NAAEI at 703-518-6141 or your state or local affiliate.  

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