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 Online Learning 

Online learning has become a convenient way for apartment industry professionals to advance in their career and continue their education, all while juggling the demands of work and family.

On this page, you will find more information about NAAEI's special topic and Webinar series as well as NAAEI's online programs. Click on the links below to jump to a specific section.

NAAEI Designates and Certificate Holders: Earn Continuing Education Credits (CECs)/Professional Development Activities (PDAs) by attending! 

Upcoming Webinars:    

NAAEI's Online Programming
Learn about all of NAAEI's programs that are offered online. 
    

NEW for 2010: NAAEI Webinars

NAAEI's Webinars provide the convenience of learning on the Internet while providing the opportunity and benefits of peer-to-peer interaction. Our Webinars are facilitated by industry experts and/or NAA members and contain topical information for apartment industry professionals.

All NAAEI Webinars will provide:

• Copies of PowerPoint presentations
• Handouts with key information
• The ability to ask questions to experts and receive answers

Find the schedule of upcoming NAAEI Webinars below. All Webinars are listed by order of occurrence.

 

 Lock Bumping

When: August 17, 2010 at 2 p.m. ET - Register Online
          September 15, 2010 at 2 p.m. ET - Register Online

Cost: $39
 
Speaker: Billy B. Edwards, Certified Master Locksmith
 
 
Topics will include:

  • Lock bumping: description of the problem, its history and growth
  • Issues for property owners and management professionals, including tenant safety, insurance-claim denials, potential liability
  • Bump prevention options
  • ASTM Standard: description, test methods
  • Testing locks using the Standard
  • Results to look for when selecting bump-resistant locks
  • How repairs/technology upgrades can be made
  • Budget impact: approx. per-unit costs
  • Implementation: sources
  • Related & follow-up issues: emergency access, “high security” lock options, Lock Bumping vs. picking a lock

Downloadable resources will be made available to attendees. NAAEI Designates and Certificate Holders will earn one CEC/PDA for attending this Webinar.

 

 Fair Housing Ain't Fair Webinar

Fair Housing Ain’t Fair – It’s EQUAL: Join Doug Chasick, from CallSource, as he reveals the truth about fair housing – what it really is and what it isn’t! Next, we’ll identify fair housing protected classes and how to manage our words and actions so that you and your team are “Fair Housing Friendly”; learn how to implement industry best practices to comply with the fair housing laws and review how to effectively interact with your customers to avoid the most common fair housing pitfalls.

Who Should Attend: Onsite Property Managers, Leasing Consultants, Maintenance Professionals, Regional Managers, Corporate Executives and Legal Professionals

When: August 19, 2010 at 2 p.m. ET - Register online

Cost: $39

Speaker: Doug Chasick

Topics will include:

• An overview of Fair Housing
• Managing the Fair Housing dialect
• Learn how to implement industry best practices
• How to avoid the most common Fair Housing pitfalls.

Downloadable resources will be made available to attendees. NAAEI Designates and Certificate Holders will earn one CEC/PDA for attending this Webinar.

 

 NAAEI, Wilmar to host Webinar on Transition to R-410A

In partnership with Wilmar, NAAEI will host Webinars on the HVAC industry’s transition from Refrigerant R-22 to R-410A.

Who should attend: Maintenance Supervisors, Onsite Maintenance Personnel and Owners/Managers

When: September 10, 2010 at 1 p.m. ET - Register Online
The Webinar is expected to last one hour, plus time for Q&A.

Cost: $69 for NAA members and $89 for non-members. 
 
Speaker: Wilmar’s National Trainer Tom Sadley 
 
Topics will include:

  • Overview of the changes and EPA Regulation
  • How repairs can be made
  • Operation of the new equipment and what it will mean for existing equipment
  • Installation of new equipment
  • Impact on your current budget
  • Suggested implementation practices

Downloadable resources will be made available to attendees. NAAEI Designates and Certificate Holders will earn one CEC/PDA for attending this Webinar.

   

 NAAEI, Orkin Host 'Bed Bug-inars'

In partnership with Orkin, NAAEI hosts “Bed Bug-inars” on how to prevent and identify bed bug infestations, as well as what to do if bed bugs are found in an apartment.

Who Should Attend: Onsite Property Managers, Leasing Consultants, Maintenance Professionals, Regional Managers, Corporate Executives and Legal Professionals

When: This series has ended, however, check back soon to view an archived Webinar.

Speaker: Orkin's Director of Technical Services Dr. Ron Harrison

Topics will include:

• Introduction to Bed Bugs
• Resident Responsibilities
• Prevention
• What to do in the event of a Bed Bug sighting
• How to work with residents
• How to avoid litigation

 

 
 

 Testimonial

“The Webinar platform was perfect for this topic, allowing the instructor to provide just enough information to keep the listener interested without too much technical information.  I particularly appreciated the practical application in our daily operations of how to manage this latest crisis in property management.  The instructor is very qualified with a strong technical background yet was able to deliver the information in practical and comprehensible terms.  Well done NAAEI – look forward to more programs such as this!”

--Maitri Johnson, CAPS, Executive Vice President