Click on the links below to find information on the Fair Housing and Beyond course, the NEW Credential for Green Property Management (CGPM), the Rental Owners Course (ROC) and the National Affordable Housing Management Association's Specialist in Housing Credit Management® (SHCM®) programs:
Fair Housing and Beyond
The National Apartment Association Education Institute (NAAEI) and The Institute of Real Estate Management (IREM) join forces to enhance fair housing education among rental housing providers.
NAAEI and IREM have partnered to develop this coursework and education initiative. NAAEI represents the education and career development division of NAA, while IREM serves as a professional association for managers of income-producing properties worldwide.
The “Fair Housing and Beyond” seminar can be taken as a classroom-delivered course (4.5 hours) offered at a local apartment association or in the new online format (self-paced).
Fair Housing and Beyond training is for:
- Management company executives
- Property and onsite managers
- Leasing professionals
- Maintenance technicians
- Vendors
Enroll in Fair Housing and Beyond Online.
View the "Fair Housing and Beyond"
Online Course flyer here.
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Credential for Green Property Management (CGPM)
The National Apartment Association Education Institute (NAAEI) and the National Affordable Housing Management Association (NAHMA) offer the Credential for Green Property Management (CGPM) to onsite managers, maintenance staff and supervisors of front-line staff based on green building principles and best practices, and HUD Office of Affordable Preservation (OAHP) – established guidelines, with training offered by OAHP-recognized trainers.
The Credential for Green Property Management will provide management companies and owners a mechanism for meeting their initial and ongoing training commitments to OAHP if they have opted for a green Mark-to-Market restructuring.
The Credential for Green Property Management is not restricted to employees of management companies who have opted for OAHP green restructuring. This credential will also benefit onsite managers, maintenance staff and supervisors of front-line staff at other affordable and conventional apartment communities employing Green Operations and Maintenance Practices.
Credential holders will learn the latest techniques and technologies for making cost-saving green improvements at properties.
What are the Credential for Green Property Management Requirements?
The HUD Office of Affordable Preservation (OAHP) requires that projects going through the Green Initiative, which will receive the full benefits of a green restructure (including a maximum 50% increase in the Incentive Performance Fee, and a reduction in required owner contribution to as little as 3% of green rehabilitation costs), must have onsite managers, maintenance staff and supervisors of front-line staff certified in green building principles and practices. This requirement can be met by completing a total of 16 hours of training in a variety of green building topics.
Initial Requirements
Within six months after the Mark-to-Market (M2M) Green Initiative closing, the property owner must provide evidence to OAHP that an individual in property management (onsite staff, onsite lead maintenance person, or their direct supervisor) has completed a minimum of 16 hours of training in the required topics and from an accepted provider. Each of the following topics must be covered in the training, with a cumulative total of at least 8 hours in these areas:
- Green Building Principles and Practices Overview
- Energy Efficiency
- Water Efficiency
- Integrated Pest Management
- Indoor Air Quality
- Green Operations and Maintenance
Other topics that may be included in the 16-hour requirement include:
- Green Site Landscaping, Xeriscape, Composting, etc.
- Green Building Systems
- Alternative Energy Sources (Solar, Wind, Geothermal, Combined Heat and Power, Co-generation)
- Energy Star (including indoor and outdoor lighting) and WaterSense Programs
- Recycling and Waste Reduction
- Resident Green Education
Ongoing Requirements
In addition, a minimum total of four hours per year of continuing education in any of the above 12 topics is required to renew the Credential for Green Property Management.
Initial Accepted Green Property Management Training Providers (and their Web sites)
How to Apply
Download the CGPM application here. All applications should be sent to Green Credential, c/o NAHMA, 400 N. Columbus St., Suite 203, Alexandria VA 22314.
For more details on the credential program, please contact Brenda Moser at Brenda.moser@nahma.org or 703/683-8630.
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Rental Owners Course (ROC)
The ROC course is offered to the Independent Rental Owner (IRO), who owns and manages their personally-held multifamily property or properties. The Independent Rental Owner serves several roles in property management, serving as public relations specialist, administrator, chief financial officer, marketing director and operations manager. Independent Rental Owners take the ROC as an overview of the many business practices of property management. With the help of other IROs who devoted their time and expertise to this program, the new Independent Rental Owner will receive the "insider's view" of property ownership and management practices.
Some of the benefits of the program include:
- Improving efficiency of operations
- Teaching you how to avoid problems
- Knowing how to comply with changing regulations
- Relieving stress and worries
- Increasing income and reducing costs
Among the updated content is the addition of new subject matter that directly relates to the Independent Rental Owner. These new topics include:
- Media relations
- Personal safety
- Emergency response and disaster planning
- Human resource management
- Physical versus economic occupancy
- Alternative income opportunities
- Scheduling move-ins/outs
- Lease terminations (military and domestic violence situations)
- Key control
- Resident and neighbor relations
Subjects include:
- Ownership and property management
- Employees
- Preparing the property
- Rent
- Marketing
- Applications
- Screenings
- Rental agreements and leasing forms
- Moving in
- End of the lease
- Resident problems
- Evictions
- Resident retention
- Taxes
- Protecting your investment
- Section 8
NAAEI education programs are scheduled by local and state affiliates.
For more information, contact NAAEI at 703/518-6141 or your state or local affiliate.
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Specialist in Housing Credit Management® (SHCM®)
The Housing Credit Certification Developed
by Management Professionals for Management Professionals
The Specialist in Housing Credit Management® (SHCM®) certification has been developed by the National Affordable Housing Management Association (NAHMA) especially for management professionals involved with properties developed and operated under the Low Income Housing Tax Credit (LIHTC) program. The SHCM is designed by management professionals for management professionals to ensure they have attained the knowledge, experience and competence required to excel in the housing credit property management industry.
As experienced affordable housing management professionals know, the LIHTC program is the primary production tool for creating new affordable housing properties across every state in the country, and it is also the most important tool for rehabilitating and preserving the nation's existing stock of aging affordable housing. To maximize their careers, management professionals in the affordable housing industry must be able to demonstrate their experience and expertise in mastering the complex requirements of the LIHTC program. Earning your SHCM enables you to do just that.
The SHCM® is offered in association with the NAA, the National Affordable Housing Management Association (NAHMA) and the American Association of Homes and Services for the Aging (AAHSA).
Development of the SHCM® exam was based on an exacting process established for national certification programs to ensure the exam is a reliable and pyschometrically valid testing tool for its subject matter. NAHMA retained a well-respected third-party consultant to assist in this process. For the most up-to-date information on obtaining your SHCM®, visit the Specialist in Housing Credit Management® information page on NAHMA.org.
SHCM Webinar Archives
"Verifiction of Information", presented by Anita Moseman, April 2010
View the Presentation
IRS 8823 Guide (October 2009)
IRS LIHTC Newsletter #35
IRS LIHTC Newsletter #32
"Managing Compliance", presented by Grace Robertson, Gianni Solari of the Internal Revenue Service, Nov. 17, 2009
View the Presentation
Other Resources
List of NAHMA Trainers
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