Community Announcements
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Sample Policies and Procedures Manual in IRO Community
Sample Policies and Procedures Manuals are available for download in the IRO Community, covering personnel, payroll, operations and maintenance....
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Going Smoke-Free? Visit the Property Managers Community
Sample resident communications, policies and took-kits to transform your building into a smoke-free community are ready for download in the Property...
Communities
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Affordable Housing
The Affordable Housing Community is the place to network with other professionals in the industry who own, manage or work with affordable housing...
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Property Managers
Join this group to discuss and collaborate issues related to property management, including resident relations, managing staff, managing budgets and...
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Marketing
The Marketing Community is the place to brainstorm, share ideas and ask questions about everyting related to apartment marketing, including social...
Forums
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Welcome to the NAA Staff Community
Welcome to the NAA Staff Community! This is a private group that is the new "Staff section" of the website. A few things you can find here include...
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How Do You Handle Resident Push-back to Ancillary Income?
How do the IROs out there handle resident push-back to ancillary income? Is it ever a problem for prospective residents? Or do you find that...
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New Ways to Market With Social Media?
Has your community started using Facebook Graph search for marketing of your community? What about Pinterest? What new ways are you...
Documents
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Prospective Residents' Cars and Fair Housing Implications
May 20, 2013
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Section 8 Housing Inspections
May 20, 2013
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Evaluating Candidates With Body Language
May 20, 2013