- July 18, 2016
- July 15, 2016
- June 30, 2016
The following questions and answers are the most commonly asked questions about NAA Connect. If your question is not listed below, or you need additional help, please contact Manager of Digital Content, Mary Scott.
Members of NAA have full access to all features of NAA Connect. A login is required to verify membership.
Video tutorials are available to help you perform all of those tasks and get connected. Watch the videos now.
Not all individuals with a login are members. It’s possible your membership has lapsed, or there is a database mistake on our end. To check and verify your member status, please contact the Membership Department.
To participate in forums and download some documents, you will need to first join the community they’re posted to. To do this, view the full Community Listings, and click the “Join” button next to the community you’d like to participate in.
If you would like to copy and paste text instead of directly typing into the website, it’s better to paste from Notepad on your computer instead of Word. Microsoft Word and other word processing programs carry a lot of hidden code over that will conflict with the website code, resulting in strange looking formatting.
There is no option to automatically receive emails about every discussion within a specific community. You can choose to receive emails about updates within a specific forum thread however. To do this, check the “Subscribe” box on each discussion thread you want updates for.
Clicking the “Follow” button will send that Forum to your personalized Connect landing page so that you can quickly see updates without too much clicking. It will also send it to Your Forums so that you can check for updates without receiving email notifications.
Some communities are private, such as the Affiliate Staff Community. If you would like to request access to any of these private groups, please contact Digital Content Manager, Mary Scott.
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