Community Announcements
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Sample Policies and Procedures Manual in IRO Community
Sample Policies and Procedures Manuals are available for download in the IRO Community, covering personnel, payroll, operations and maintenance....
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Going Smoke-Free? Visit the Property Managers Community
Sample resident communications, policies and took-kits to transform your building into a smoke-free community are ready for download in the Property...
Communities
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NAA Staff
This Community is for NAA Staff to easily access all staff materials they might need, including forms and how-to sheets.
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Green & Sustainability
Join this group to discuss and collaborate on sustainability issues, green apartments and the ROI of going green. You can also access documents...
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IRO Community
NAA defines an Independent Rental Owner (IRO) as an individual or individuals that own or manage rental properties, and are actively involved, from...
Forums
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Welcome to the NAA Staff Community
Welcome to the NAA Staff Community! This is a private group that is the new "Staff section" of the website. A few things you can find here include...
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How Do You Handle Resident Push-back to Ancillary Income?
How do the IROs out there handle resident push-back to ancillary income? Is it ever a problem for prospective residents? Or do you find that...
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New Ways to Market With Social Media?
Has your community started using Facebook Graph search for marketing of your community? What about Pinterest? What new ways are you...
Documents
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Energy Scores
May 16, 2013
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How to Access NAA Webmail
May 16, 2013
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How to Access Your Voicemail From Outside the Office
May 16, 2013