APTly Spoken Blog

  • Tears of a Clown

    During a hiking trip through Utah a few years ago, my friends and I went to a diner for lunch. I was hemming and hawing over the pancake options when our waiter arrived at the table. He was just your average server—tall, brown hair, three teardrops tattooed under his right eye. You know, the usual. Deeply distressed that the same man who put three people in the ground would also be delivering my...
  • You're Full of Garbage

    A few years ago I walked into the kitchen to find my old roommate shoving an entire tray of uneaten lasagna down the garbage disposal.   “What the hell are you doing?” I asked, as she repeatedly stabbed the noodles with a fork to dislodge them from the container.  “This is what a garbage disposal is for,” she confidently explained. Incorrect. So incorrect, in fact, that our disposal broke two...
  • Hiring to Fit a Maintenance Team

    While speaking with a recently hired maintenance supervisor, I was asked an interesting question: How could this man’s current manager hire him after only asking questions such as, “Where do you see yourself in five years, “How do you deal with disagreements,” or, my favorite, “Can you name three things that you are good at and three things that you find challenging?”This maintenance supervisor’s...
  • Top 4 Multifamily Technology Trends for 2014

    It’s conference season in the multifamily apartment industry, and last week saw me travelling to Turnberry Isle, Miami for the Apartment Revenue Management Conference followed by a trip to Park City, Utah to attend the Property Solutions International user’s Summit. As a speaker and roundtable moderator at both events, I was lucky enough to be exposed to a broad cross section of multifamily...

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