APTly Spoken Blog

  • #WTHill

    Unlike our NAA Chairman who grew up following politics, I can’t ever recall discussing politics in my house. My parents watched the nightly news and read the paper but we never discussed the political climate of the country. My dad read the front page every morning and I read the Lifestyle section. I never wanted to be in politics. I didn’t even like politics. My career in politics...
  • 2013 Doomsday Prep: 5 Things You Need To Know

    As the end of year approaches, we reflect on our accomplishments of the past 12 months and how disorganized we (may) have become in the process of maintaining a property.  Now is a good time to reorganize to ensure that Jan. 1 is an easy, no panic day. Here are five things that can be done to prepare for the end of 2013 (or, if you are a glass half-full type of person, the beginning of...
  • With Utilities comes Responsibility

    One of the first questions apartment hunters ask me is the breakdown of utility billing. What do tenants pay and what does the building pay? I’m never able to gauge ahead of time what their reaction will be when I state the circumstances. The best advice I’ve been able to gain from researching the most common practices, is that building owners should pay “some” of the...
  • Simplifying the Package Conundrum

    Let's face it; no matter how you look at it, managing packages is one of the necessary evils of apartment management. So if there's anything we can do to simplify the process and improve the customer experience, then it's our job to look at all options. Before Camden implemented our current system for managing packages, we manually logged all packages (time permitting of course) on a paper log...

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