APTly Spoken Blog

  • Je Ne Speak Francais

    The first day of my high school French II class, the teacher turned to me and said, “Comment allez-vous?” (Translation: How are you?) “J’em appelle Lauren,” I replied. (Translation: My name is Lauren.) The teacher seemed confused—most likely because I couldn’t understand the most basic French after a full year—and shook her head. “Comment allez-vous?” she repeated. “J’EM APPELLE LAUREN.” Cue...
  • Leadership Knowledge Gap Among Mid-Level Managers Has Become Growing Concern

    A leadership knowledge gap exists in the apartment industry. We have heard that many times in recent years from industry executives and managers. They’ve told us that our industry does a great job training onsite staff, but we fall down when those people are promoted into mid-level leadership roles, such as regional property manager or corporate department head positions.These people often have a...
  • The Time I Almost Saw Nancy Pelosi: Your Lobby Day Coverage

    The first time I participated in NAA’s Lobby Day, I arrived at the Capitol for a day of Senate and House meetings. I had absolutely no idea there were actual Senate and House buildings. I sort of assumed everything was conducted within the dome.  Yeah, I’m not really a political person. (And, in this case, perhaps not even an educated person.) The point is that if I, of all people, can have a...
  • Why You Should Shift Your Sales Strategy

    If we look at the past 15-20 years of operations and technology, it’s truly amazing what has changed. There is automated credit scoring, which has revolutionized that part of our business, in most cases reducing the time between application and credit decision from days to minutes. Automated  pricing tools have completely changed how (and how often) prices change. Web-based property management...

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