APTly Spoken Blog

  • I May Be the Next Olivia Pope

    Full disclosure: The majority of my political knowledge stems from watching “Scandal.” Which is to say, I know a lot.   Fortunately, the 2015 NAA Capitol Conference was a valuable experience for government affairs directors and Shonda Rhimes bingers alike.   Tuesday kicked off with world-renowned photographer Platon, who has captured the essence of everyone from Prince to Putin. The charismatic...
  • Lead With Your Heart, Property Managers

    There are countless books and in existence promising the secret to success, but to me, it all comes down to a simple philosophy about people. As someone who spends a lot of time relationship building, I see time and time again what happens when you forget that people are people. People have free will, and they can choose to buy-in or they can opt-out. If they opt-out, you lose.  Let me explain.I'...
  • Connecting With Residents in Person

    In today’s society, we are more “connected” now than we have ever been — but that’s not true. Even with all the print and online messages being exchanged every day, no technological advance can render in-person communication unnecessary. You can make life at your property more rewarding for your residents by creating memorable face-to-face interactions. Tactics to Engage Current Residents While...
  • Bottom of the Barrel

    Public apology: I’m sorry for the things that I said. It was winter. See, I don’t deal well with the cold. And I’m not even talking Minnesota cold. I mean Virginia cold. But hey, it’s still cold. This winter felt like a particularly rough one, my only consolation to the below-zero wind-chill presenting itself in the form of a couch and a family-size package of Oreos. Much like a bear, I choose to...

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