APTly Spoken Blog

  • HG Fenton, Ellis Trick Multifamily, Fogelman Earn SatisFacts’ Top Resident Satisfaction Awards

    H G Fenton, based in San Diego, Calif., and Ellis Trick Multifamily, Tuscaloosa, Ala., tied for the highest portfolio score in SatisFacts’ 2010 National Resident Satisfaction Awards. Additionally, Fogelman Properties, Memphis, earned the Exceptional Portfolio Score Award through its participation in SatisFacts’ 365 Day/Year Resident Feedback Program. These firms are among the more...
  • Ways to Save Water in the Landscape

    Large water rate increases are being adopted in many regions across the country. With water bills likely increasing in many regions around the country, it might be time to reevaluate your land scaping, and how this affects your water usage.  It’s been reported that residential areas use an estimated 60 percent of their total water intake on their landscaping alone, and businesses an...
  • Leasing vs. Retention - A Contrarian View

    I read an intriguing point in an online discussion about revenue management: “Turn cost is a factor, but it is also a sunk cost unless you wish to favor renewals over new leases.” Ah, “unless” you favor protecting your existing revenue stream!  This is a huge issue…leasing/marketing vs. retention. Which should be the priority? Loss minimization vs....
  • There’s Never a Loser When Everyone Wins

    I am sure we are all blown away by how some businesses operate.  I scratch my head…it’s clear not everyone is really trying to take care of clients, create positive experiences, or improve performance.  Here are several of my experiences. The crepe joint: Penny wise, pound (or franc) foolish. There’s a great crepe joint near work.  As the economy soured, I...

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