APTly Spoken Blog

  • There’s Never a Loser When Everyone Wins

    I am sure we are all blown away by how some businesses operate.  I scratch my head…it’s clear not everyone is really trying to take care of clients, create positive experiences, or improve performance.  Here are several of my experiences. The crepe joint: Penny wise, pound (or franc) foolish. There’s a great crepe joint near work.  As the economy soured, I noticed changes.  They stopped...

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