Thursday, February 19, 2015
It’s hard to believe the 2015 NAA Student Housing Conference & Exposition is already over. Yesterday was even more jam-packed than the first day of the conference, with amazing speakers, sessions and tradeshow buzz from top to bottom.
As such, I write to you from the hospital, where I’m currently receiving an IV drip of coffee.
But while I’m wired, let’s get to it—a round-up of day two...
Wednesday, February 18, 2015
You’re all liars.
That was my big take-away from the first day of the 2015 NAA Student Housing Conference & Exposition in Las Vegas, after panelist Melanie Ling asked everyone who’s ever tried online dating to raise their hands.
Approximately five people did so—half of them mumbling things like “I mean, just once,” or “I’m so, so lonely.” OK, maybe not their exact words. Another 20 people—...
Friday, January 16, 2015
Gone are the days of ledger cards, guest cards and answering services. Today, our industry is driven by the technology and focused on selling features, as opposed to driving from the point of view of the customer. Smart companies in and out of the student housing space are institutionalizing a more customer-oriented perspective that drives technology design and development from the outside in....
Thursday, January 8, 2015
When my brother and I were in elementary school, there were several instances of men in white vans kidnapping children. Always a white van!
Naturally, for the next decade, anytime we saw a white van driving up our street, we would sprint and hide behind a large bush in our front yard until the coast was clear. Understandable at the age of 8; a little weird at 18.
Hey—bad reputations die hard,...