APTly Spoken Blog | National Apartment Association

APTly Spoken Blog

  • It Can Wait Until Morning

    Here’s a shocking fact: When people get work emails after they’ve left work, they get angry. WHAT?! This news comes from a study released in February from a management researcher at The University of Texas at Arlington. In the UT-Arlington study, “Hot Buttons and Time Sinks: The Effects of Electronic Communication During Nonwork Time on Emotions and Work-Nonwork Conflict,” researchers surveyed...
  • Class Dismissed: 2015 NAA Student Housing Conference Comes to a Close

    It’s hard to believe the 2015 NAA Student Housing Conference & Exposition is already over. Yesterday was even more jam-packed than the first day of the conference, with amazing speakers, sessions and tradeshow buzz from top to bottom. As such, I write to you from the hospital, where I’m currently receiving an IV drip of coffee. But while I’m wired, let’s get to it—a round-up of day two...
  • In The Dog House

    I’m gonna be honest: I’m not a dog person.  I realize this makes me a horrible, soulless, Sarah McLachlan-hating person, but I can’t fake it.  People argue that a dog is man’s best friend—and I guess that’s true, if you don’t have human best friends. Call me crazy, but I just prefer companions who don’t lick my face or leave hair all over my clothing. The horror! Despite my indifference toward...
  • In a High-Tech World, Don't Forget High-Touch

    Gone are the days of ledger cards, guest cards and answering services. Today, our industry is driven by the technology and focused on selling features, as opposed to driving from the point of view of the customer. Smart companies in and out of the student housing space are institutionalizing a more customer-oriented perspective that drives technology design and development from the outside in....

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