APTly Spoken Blog

  • 4 Tips for Successful Management-Resident Relationships

    Minor disagreements between management and residents are easily avoidable when both parties approach the relationship professionally. Sometimes arguments occur due to a lack of proper communication or simple mix-ups. How is that handled in any other business relationship or between close friends? Typically, respect and compromise are a great starting point. Whatever the case, both parties are...
  • Je Ne Speak Francais

    The first day of my high school French II class, the teacher turned to me and said, “Comment allez-vous?” (Translation: How are you?) “J’em appelle Lauren,” I replied. (Translation: My name is Lauren.) The teacher seemed confused—most likely because I couldn’t understand the most basic French after a full year—and shook her head. “Comment allez-vous?” she repeated. “J’EM APPELLE LAUREN.” Cue...
  • The Time I Almost Saw Nancy Pelosi: Your Lobby Day Coverage

    The first time I participated in NAA’s Lobby Day, I arrived at the Capitol for a day of Senate and House meetings. I had absolutely no idea there were actual Senate and House buildings. I sort of assumed everything was conducted within the dome.  Yeah, I’m not really a political person. (And, in this case, perhaps not even an educated person.) The point is that if I, of all people, can have a...
  • Property Management and the Lencioni Model

    For community managers who have a difficult time implementing onsite team-building exercises, consider coaching your team using a model illustrated by Patrick Lencioni, author of “The Five Dysfunctions of a Team.” The model is shaped like a pyramid, and explores several areas we must heed to as leaders of our organizations, beginning with a foundation built upon trust.Lencioni reasons that a...

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