Monday, March 24, 2014
Minor disagreements between management and residents are easily avoidable when both parties approach the relationship professionally. Sometimes arguments occur due to a lack of proper communication or simple mix-ups. How is that handled in any other business relationship or between close friends? Typically, respect and compromise are a great starting point. Whatever the case, both parties are...
Thursday, March 20, 2014
The first day of my high school French II class, the teacher turned to me and said, “Comment allez-vous?” (Translation: How are you?)
“J’em appelle Lauren,” I replied. (Translation: My name is Lauren.)
The teacher seemed confused—most likely because I couldn’t understand the most basic French after a full year—and shook her head. “Comment allez-vous?” she repeated.
“J’EM APPELLE LAUREN.”
Friday, March 14, 2014
The first time I participated in NAA’s Lobby Day, I arrived at the Capitol for a day of Senate and House meetings. I had absolutely no idea there were actual Senate and House buildings. I sort of assumed everything was conducted within the dome.
Yeah, I’m not really a political person. (And, in this case, perhaps not even an educated person.)
The point is that if I, of all people, can have a...
Wednesday, March 5, 2014
For community managers who have a difficult time implementing onsite team-building exercises, consider coaching your team using a model illustrated by Patrick Lencioni, author of “The Five Dysfunctions of a Team.” The model is shaped like a pyramid, and explores several areas we must heed to as leaders of our organizations, beginning with a foundation built upon trust.Lencioni reasons that a...