Thursday, August 22, 2013
We know you’re out there – stalwarts and old-schoolers who have yet to adopt revenue management software technologies and the multi-market-cycle. You are multifamily housing veterans who can price units better than anyone, and certainly better than “a machine.” Particularly beyond the REIT and national institutional owner set, there still exists (and perhaps rightfully so) a brand of apartment...
Lia Nichole Smith
Tuesday, August 20, 2013
Reputation Management has been a priority focus for many companies this year. And while it’s refreshing to see people finally “getting it”, the inevitable eye-rolling, boredom inducing, “enough already” side effect has started to set in. You know, the one which makes every instructor speaking on the subject sound like Miss Swanson of the Peanuts cartoon (wah, waa-waa, wah-waa-waa, wah)? As...
Thursday, August 8, 2013
The multifamily industry has a long history of peer collaboration. From operational best practices to supplier and system recommendations to appropriate benchmarking metrics and all kinds of reference points in between, it’s not uncommon for owners and managers to tap into peer and comp sets for experience, advice, and new ideas. In a conference atmosphere, that tactical networking is often muted...
Friday, August 2, 2013
A common call for Maintenance comes from a clogged or slow drain. Unfortunately, there are a multitude of commercials telling our residents that such irritants can be easily removed by using a bottle of chemicals. “The commercial says “safe for all plumbing,” so that means it’s OK for us to use it as well, right?” residents think.
First of all, every service request that involves standing...