APTly Spoken Blog

  • How About That Weather!

    A recent episode of “This American Life” featured a very proper British woman who discussed the seven things that should never be brought up in polite conversation. Among them, “route talk,” your health, your diet, your dreams and money. It left me with very little to say. Fortunately—for everyone—I’m not working in a leasing office. My stories of frantic WebMD searches, tangents about binge...
  • Connecting With Residents in Person

    In today’s society, we are more “connected” now than we have ever been — but that’s not true. Even with all the print and online messages being exchanged every day, no technological advance can render in-person communication unnecessary. You can make life at your property more rewarding for your residents by creating memorable face-to-face interactions. Tactics to Engage Current Residents While...
  • How (and Why) to Build Community within Your Community

    The apartment industry houses one-third of the American population, so you might think that would make our onsite staff experts on building community. After all, they’re on the front lines of American families, and in many ways know their residents very well. So, how can property managers and leasing professionals take resident functions a step further than holiday parties to build a strong sense...
  • Run, Run, As Fast As You Can

    When my brother and I were in elementary school, there were several instances of men in white vans kidnapping children. Always a white van! Naturally, for the next decade, anytime we saw a white van driving up our street, we would sprint and hide behind a large bush in our front yard until the coast was clear. Understandable at the age of 8; a little weird at 18. Hey—bad reputations die hard,...

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