APTly Spoken Blog

  • New Year, New Problems

    It’s that time of year again. Time to gather the family around the proverbial Yule log before mocking that 14-page holiday letter you get every year from those family “friends” you can’t stand. Time to watch your mother have a meltdown when she realizes the mashed potatoes she made for the Christmas party are the consistency of paste. Time to repeatedly tell your family members that you would...
  • Coffee is For Closers Only!

    Do you remember the movie, “Glengarry Glen Ross?” If not, I suggest you get it and watch it immediately Alec Baldwin’s character, Blake, makes a statement that has resonated with me to this day: “Put that coffee down. Coffee is for closers only. I don’t see any closers in here,” Blake from “Glengarry Glen Ross.” As a Starbucks enthusiast and sales trainer, every time I take a sip I think about...
  • Scaring the 'Boo' Out of Me

    I came downstairs last Friday to find three diapers and a note waiting for me on the living room chair. I was at my parents’ house in Maryland for the weekend and my brother, 13-year-old cousin and I had decided to make the two-hour trip to Pennhurst Asylum, an old mental institution turned haunted house. My mom knew the Huggies would be necessary for when we inevitably lost control of our...
  • The Frustrations of a Trainer … and What We Can Do Better!

    I hadn’t worked in multifamily housing in a few years. Instead I left and worked with the Dale Carnegie Training Organization, honing my craft and providing training solutions and direction to businesses across the globe. I was, however, eager to get back to my first love… the apartment industry! Things hadn’t really changed much. On one hand, I was glad because I could get right back into the...

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