Wednesday, April 6, 2011
“When your confidence goes up, your competence goes up.” Zig Zigler
Selling, like anything else, is about confidence.
When you exude confidence, you naturally attract others. People listen to you, follow you, and even buy from you. Displaying confidence assures people that you know what you’re doing. People who exude self-confidence know they have what it takes to...
Monday, March 28, 2011
Yeah, I’ve never read that book either, but I do know my online shopping and I do know my eighties hip-hop stars who just happen to wear oversized clocks around their necks. And, I’m NAA’s Web Manager. So, I guess I’m three for three.
Back to blog…Admittedly, I am that woman who shops online…for almost everything. We (not just women) all do it. In fact, I...
Wednesday, March 2, 2011
I started SatisFacts, and adore what I do, for a reason…it relates to my passion for caring, dedication and service…and this passion has to do with how I was raised and my DNA. I have always been very sensitive to service. I am inspired when I interact with someone who really cares about how they perform for you. My reaction is 180 degrees different when I deal...
Wednesday, February 16, 2011
I attended a standing-room only Resident Retention Round Table recently, and was shocked to hear the panelists basically say that no matter what you do as a resident retention strategy, your turnover will remain about the same. (Which is exactly opposite of what our research has shown!) The retention strategies discussed seemed to revolve around pricing and creating a sense of community...