Thursday, March 7, 2013
I once had a boss who told me it was my job to make sure he was never surprised. I thought that was odd, but over time I realized it was brilliant… because nobody likes a bad surprise.
When it comes to student housing inspections, it’s likely that nothing would surprise your team. But your inspection team is probably not your major concern. It’s your student residents—and their parents— that...
Thursday, February 28, 2013
Sometimes I wonder just how much mankind has actually evolved.
Take men, for example. Thirty-thousand years ago, Neanderthal dudes were beating large pieces of meat against cave walls, grunting commands to their lady friends and sharpening tools against their thick skulls.
I don’t know if you’ve looked around lately, but today’s male species isn’t doing much better. Last week I saw a guy trying...
Tuesday, February 19, 2013
You’ve just hired a rockstar employee—now you’re wondering how long you’ll be able to keep her.
Competitive wages and benefits are not enough to ensure that your best and brightest rockstars will remain engaged. In fact, I bet you will find that when you interview your employees about what they value most at work, very few — if any — will say salary.
Rather, employees are most likely to say...
Thursday, February 14, 2013
Attracting top talent isn’t getting any easier, but it’s certainly more fun these days. We have better ways to identify and engage with candidates, which is changing the game. Recruiting is a contact sport and I find it more exhilarating than exhausting.
Brad Schwartz and I led a thoughtful discussion about this topic recently with other property management professionals. As President of MSB...