Tuesday, February 19, 2013
You’ve just hired a rockstar employee—now you’re wondering how long you’ll be able to keep her.
Competitive wages and benefits are not enough to ensure that your best and brightest rockstars will remain engaged. In fact, I bet you will find that when you interview your employees about what they value most at work, very few — if any — will say salary.
Rather, employees are most likely to say...
Thursday, February 14, 2013
Attracting top talent isn’t getting any easier, but it’s certainly more fun these days. We have better ways to identify and engage with candidates, which is changing the game. Recruiting is a contact sport and I find it more exhilarating than exhausting.
Brad Schwartz and I led a thoughtful discussion about this topic recently with other property management professionals. As President of MSB...
Tuesday, February 12, 2013
I don’t know a property manager who doesn’t grapple with parking issues. At best, they’re a hassle. At worst, they threaten resident safety, satisfaction and retention. They can even send you to court.
Towing may alienate a resident… but failure to act on a parking problem could alienate many residents. The best solution is a proactive approach that maximizes compliance and minimizes your need to...
Thursday, January 31, 2013
I’m a very humble person. Almost to a fault.
But if I had to praise myself, I would tell you the following:
I am a natural athlete. During an incredibly intense female flag football tournament in college, I leapt skyward and tore a ligament in my neck—yet still caught the touchdown pass. I know everyone is talking about Peyton Manning’s incredible comeback this year, but let’s not forget my...