APTly Spoken Blog

  • The Role of Property Manager is Changing: Will You Move With it or Will You be Left Behind?

    I recently had the tremendous pleasure of hearing real estate industry expert and visionary Christopher Lee speak at a conference about his new publication, “Transformational Leadership in the New Age of Real Estate”. Lee has a “Tell-it-Like-it-is” attitude that’s mirrored in his writing, and his document sets out the likely future of the real estate industry. During this talk, Lee made several...
  • The Power of Positive Thinking—And Oprah Podcasts

    My roommate—who is a self-proclaimed mess right now, both personally and professionally—has started downloading podcasts from Oprah’s Spirit Channel to re-center herself. Last week she pulled out a notebook and began rattling off inspiring catch phrases—nuggets of wisdom such as “remember your spirit,” “what we dwell on is who we become” and “never speak out against the beef industry.” My...
  • Responding to Online Reviews

    80% of review site users feel that a management response to a bad review is reassuring. – TripAdvisor, 2010 Would you, could you, should you… respond to an online review? Customer reviews land at the top of search results. In some cases it may be advised to respond to negative, and even positive, reviews. Set objectives and create a policy and a plan for responding to reviews. 95% of review...
  • You Live, You Cut Your Own Bangs, You Learn

    I’ve made a lot of mistakes in my life. Bangs, for example. I grew up in the late 90s, a decade after Bubble Bangs were in, but I said to hell with fashion and continued to sport them well into Y2K. If that wasn’t bad enough, I attempted to cut said bangs with poultry shears on several occasions. My mom would ask me why there was hair in the bathroom sink and I would shrug, my bangs creeping...

Pages

Subscribe to Blog Posts