APTly Spoken Blog

  • Superstorm Sandy: What Happens When It Happens to You?

    What if you weren’t simply a voyeur to a tragedy, but instead were living it first-hand? What if you were a field general and you weren’t afforded any weapons? How would you react when Armageddon actually happened? What would you do? This is what happened to us in New Jersey recently as a result Sandy. Like many of you in this industry I am a take-charge guy. But what if there is nothing to take...
  • Doing More with Less: 5 Tips for Facing the Unrelenting Challenge

    We need to do more with less. At work, at home, in our communities … the mandate is unrelenting. It’s a challenge; but it’s also a reality. So let’s approach it with a positive mind set. After all, doing more with less means becoming more efficient.   Here are 5 tips to consider when taking on the challenge: 1. Get creative. Look for revenue-generating opportunities. I know a property manager...
  • Breathe In, Breathe Out, Buy Bubble Wrap

    My last job was very stressful. During my 13-month stint at this previous company, I was asked to move cubicles three times. I had approximately 950 post cards, figurines and pieces of memorabilia displayed in my work space, so this was a logistical nightmare. The amount of boxes and bubble wrap required would make your head spin. After the first move, I constantly felt on edge, never knowing...
  • When The Resident Experience Begins and How to Drive Satisfaction and Performance

    For over a decade we have been focusing on the best practices that drive retention. Throughout this time, we have focused discussions with clients on the best practices that drive resident satisfaction, loyalty, retention and improving one’s online reputation. Besides just evaluating feedback that relates to shutting the back door (retention/turnover), we have also had the chance to learn so...

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