Thursday, February 28, 2013
Sometimes I wonder just how much mankind has actually evolved.
Take men, for example. Thirty-thousand years ago, Neanderthal dudes were beating large pieces of meat against cave walls, grunting commands to their lady friends and sharpening tools against their thick skulls.
I don’t know if you’ve looked around lately, but today’s male species isn’t doing much better. Last week I saw a guy trying...
Tuesday, February 19, 2013
You’ve just hired a rockstar employee—now you’re wondering how long you’ll be able to keep her.
Competitive wages and benefits are not enough to ensure that your best and brightest rockstars will remain engaged. In fact, I bet you will find that when you interview your employees about what they value most at work, very few — if any — will say salary.
Rather, employees are most likely to say...
Thursday, February 14, 2013
Attracting top talent isn’t getting any easier, but it’s certainly more fun these days. We have better ways to identify and engage with candidates, which is changing the game. Recruiting is a contact sport and I find it more exhilarating than exhausting.
Brad Schwartz and I led a thoughtful discussion about this topic recently with other property management professionals. As President of MSB...
Tuesday, February 12, 2013
I don’t know a property manager who doesn’t grapple with parking issues. At best, they’re a hassle. At worst, they threaten resident safety, satisfaction and retention. They can even send you to court.
Towing may alienate a resident… but failure to act on a parking problem could alienate many residents. The best solution is a proactive approach that maximizes compliance and minimizes your need to...