APTly Spoken Blog

  • Je Ne Speak Francais

    The first day of my high school French II class, the teacher turned to me and said, “Comment allez-vous?” (Translation: How are you?) “J’em appelle Lauren,” I replied. (Translation: My name is Lauren.) The teacher seemed confused—most likely because I couldn’t understand the most basic French after a full year—and shook her head. “Comment allez-vous?” she repeated. “J’EM APPELLE LAUREN.” Cue...
  • Saved By the Blog: Your Student Housing Conference Coverage

    For those of you who missed the 2014 NAA Student Housing Conference & Exposition last week in Las Vegas, not to worry—we have your coverage. I mean, you should worry a little—you missed an amazing conference, including some very photogenic General Session speakers, amazing breakout sessions and the general shenanigans that come with Vegas—but you’ll just have to rely on me until you can...
  • Why You Should Shift Your Sales Strategy

    If we look at the past 15-20 years of operations and technology, it’s truly amazing what has changed. There is automated credit scoring, which has revolutionized that part of our business, in most cases reducing the time between application and credit decision from days to minutes. Automated  pricing tools have completely changed how (and how often) prices change. Web-based property management...
  • Communication: The Cornerstone of Resident Retention

    Resident retention is important for any property manager. Whether you manage a single property or a large multi-unit community, retaining your residents means lots of work for you.  Every property manager needs a strategy and needs to follow through with that strategy. The cornerstone of any retention program is communication. Here are some ways to increase your communication with your residents...

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