APTly Spoken Blog

  • The Human Science of Revenue Management

    Experts on the 2013 NAA revenue management panel, held in San Diego on June 20 provided an illuminative discussion on the strategy and best practices for implementing a revenue management system that your staff can utilize to help your business thrive.  Dhar Sawh, the panel’s moderator from Yardi, allowed up front that implementing revenue management systems can be disruptive. When you implement...
  • Move ‘Em In, Move ‘Em Out

    The Guide To Successfully Turning Units While researching unique perspectives on move-ins and move-outs in the property management world, I kept attempting to resort to a metaphor. Then I came across the origin of the word “metaphor” itself, which means “to carry” in Greek. In the context of a typical metaphor, the “carrying” is referring to the sense of one word to a different word, but I...
  • How to Create Desirable Green Apartments Presentation at NAA’s Conference

    I am pleased to announce that I will be moderating a very interesting presentation at the NAA Education Conference & Exposition in San Diego. The presentation, titled Creating Desirable Green Apartments Renters Will Pay More for and Demand, will feature Gretchen Ponts of Strata Research, DeeAnne McClanahan of Greystar Residential, and Steve Sadler of Post Apartment Homes, L.P. on Friday, June...
  • Will Your Resident Be a VIP or MIA?

    In this world of mediocre service or automated do-it-yourself options, there are a special few service providers that have my unwavering loyalty. On the short list: My dentist – The staff is friendly, welcoming and reassuring, the office is immaculately clean, the receptionist always asks about my spouse and kids by name, and they give me a little lavender-scented towelette at the end of my...

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