Thursday, January 20, 2011
I am sure we are all blown away by how some businesses operate. I scratch my head…it’s clear not everyone is really trying to take care of clients, create positive experiences, or improve performance. Here are several of my experiences.
The crepe joint: Penny wise, pound (or franc) foolish.
There’s a great crepe joint near work. As the economy soured, I noticed changes. They stopped...
Monday, January 10, 2011
Ask your typical apartment maintenance person what a CFL is and they’ll tell you, why of course it’s the Canadian Football League, where undersized football stars go to finish their careers! While that is true, in the ever more green, sustainable, eco-friendly, low carbon footprint, renewable and recyclable world of business these days, a CFL is actually a compact fluorescent lightbulb.