Friday, December 13, 2013
As the end of year approaches, we reflect on our accomplishments of the past 12 months and how disorganized we (may) have become in the process of maintaining a property.
Now is a good time to reorganize to ensure that Jan. 1 is an easy, no panic day. Here are five things that can be done to prepare for the end of 2013 (or, if you are a glass half-full type of person, the beginning of 2014):
Tuesday, November 26, 2013
My mom has a habit of trying to surprise me with good news by leaving voicemails that sound anything but.
“Lauren, call me when you get this” is a personal favorite. She left that voicemail a few years ago, her tone foreboding. Now, if I were a TV daughter, I would have been Full House’s D.J. Tanner—damn near perfect (minus the time she accidentally fell asleep on her boyfriend’s shoulder)—yet I...
Lia Nichole Smith
Wednesday, November 20, 2013
One of the questions commonly asked throughout our surveys is “The speed to which your maintenance work was handled.” So what exactly constitutes a fast response time? There is usually a disparity between what the office considers a fast turnaround and what a resident is comfortable with. Believe it or not, the clock starts ticking for a resident the moment that service request is placed. Whether...
Wednesday, October 9, 2013
A few years ago I walked into the kitchen to find my old roommate shoving an entire tray of uneaten lasagna down the garbage disposal.
“What the hell are you doing?” I asked, as she repeatedly stabbed the noodles with a fork to dislodge them from the container.
“This is what a garbage disposal is for,” she confidently explained.
Incorrect. So incorrect, in fact, that our disposal broke two...