APTly Spoken Blog

  • SzczytkoBill

      Bill Szczytko isn’t your normal computer guy. He graduated with a Marketing degree right around the time Google was born and spent 4 years spinning his wheels in search of that perfect Marketing job. Unable to find the perfect fit, he went back to school, and with some fresh certifications in hand, landed some random computer jobs before settling in at Maryland Management a week before 9/11....
  • See What Others Have to Say about Working in the Apartment Industry

    Here at NAAEI we’re always looking for new ways to let others know about the career opportunities available in our industry as well as the ways in which education and professional designations can help one enhance their skills. In our latest effort, we are building a library of short videos that feature interviews with people working in the apartment industry. Each video is different and touches...
  • FrantzNick

      Nick Frantz is the National Sales Manager for Property Management Solutions at One Call Now, where he has worked since March 2011. He specializes in working with Property Management clients – commercial and residential – to assist in communications with their tenants and residents. Nick holds a Bachelor of Science degree from Miami University.  Nick Frantz's Blogs If You Hate Surprises…...
  • Four Ways to Stay on Top with Proactive Customer Service

    A friend recently told me, “I just can’t stay on top; I’m always reacting. I don’t have time to be proactive.” Who doesn’t get that? No time for sweeping changes? A few small ones can net great results. Consider these four basic tips… all centered around one key aspect of property management—communication! Set expectations; residents don’t like to be surprised. Surveys show that residents want...

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