Tuesday, September 11, 2012
This month, our Education Team has been focusing on tools, tips and data surrounding move-ins. While there are certain times of year where move-ins are more common, they occur year-round at typically every community. Because they are such a common part of what we do every day, it is easy to take for granted that all staff know what to do, when to do it and how to do it.
Thursday, September 6, 2012
It’s September 6 and I still don’t have a Halloween costume. I’m entering panic mode.
You see, I really enjoy dressing up each year, and put a great deal of time, effort, and money into pulling off the perfect costume. Unfortunately, this means I’ve set the bar very high.
Last year, for example, I had two costumes. For the first—unveiled in New York City the...
Tuesday, September 4, 2012
Every month my credit card company ticks me off with an email telling me that my payment is due in 10 days. I’ve never been late with a payment and half the time I don’t even have a balance. I do however, appreciate their proactive strategy, and I understand that it works.
How do you get the best bang for your buck when it comes to cultivating high-value, on-time payers? It’s...
Thursday, August 30, 2012
The most exciting part about getting a school locker was decorating the inside. It was your chance to say, “Hey world—this is me.”
In middle school, “me” was someone who loved Jonathan Taylor Thomas. J.T.T. was adorable, but he also had an edge. He was the only intelligent son on “Home Improvement” and had the voice of an angel on “The Lion King...