APTly Spoken Blog

  • Scoring Prospective Residents: Hot or Not?

    Identifying qualified leads can have a big impact on the productivity and effectiveness of leasing teams. Not all prospective residents are ready to sign a lease. Without prioritization, your leasing agents could hound a prospect who is six months away from moving while another “ready-to-move” prospect goes untouched.   Some apartment providers address this challenge by creating a formal lead...
  • Greedy Employee v. Disgruntled HR: The Case of the Missing Orange Juice

    When the weather is nice, I like to jog one mile to an upscale grocery store near my apartment, indulge in a few samples of cheese, bread and cookies as fellow shoppers watch my sweat collect on the tile floor, and then run back home. Clearly, my love for free things knows very few bounds. Unfortunately, the same can be said for my ex co-worker. In addition to the typical coffee and tea...
  • You’ll Put Your Eye Out Kid.

    Sometimes the simplest changes are the hardest to implement.  Safety training is about achieving behavioral change, and getting people to change their routine, even in a seemingly minor way, can be hard to accomplish unless the individuals involved “buy in” on the benefit (to them – not you) outweighing the effort to change that work habit. One of the classic examples in apartment maintenance...
  • Three Common Facebook Abuses: What’s Not to Like

    It started innocently enough. I was visiting the Facebook page from a friend from my high school days and wanted to write on his wall and I noticed a familiar multifamily housing industry face on the “mutual” friends’ section. I was intrigued. Was it possible that one of my industry colleagues knew my friend, Ed? The one who sat across the aisle from me in Calculus? Who married his high-school...

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