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Raymond Stein 

 Raymond Stein 

Senior Vice President of Operations, BYL Collection Services, LLC

Primary Topic: Economic Issues

Bio: Raymond started his career in the Collections industry in 1986 as a collector for Financial Collection Agencies. Over the last 22 years Raymond has successfully held management level positions with both creditors and collection agencies. Prior to joining BYL, Raymond developed and headed up Wachovia Bank’s collection agency/attorney management program. Raymond joined BYL in March of 2005 as a Managing Member and currently acts as Senior Vice President of Operations for BYL’s collection operation. Raymond’s resume includes: successful work design programs that led to comprehensive business platforms; the development and implementation of performance based metrics; the design and execution of business self assessment programs (risk management within business operations); and the successful development of management level personnel.

Raymond's Posts

8/11/2009
Like most industries today the Apartment industry is facing some real economic challenges. Small and large operations alike are working to tackle the difficult job of doing more with less. Sourcing parts of an operation up to and including select management functions is a great management option. Sourcing the analysis and assessment of what to do and how to do it (management advisory services) is perhaps a better management option.
Byline: Raymond Stein | Read Full Post
3/18/2009
Knowing what number represents a good recovery rate is important for any business forced to tackle the problem of managing bad debt. So what’s a good recovery number? The [real] answer: it depends. To understand dependencies that drive a recovery number, let’s look at some account level attributes that might influence or skew bad debt recovery rates.
Byline: Raymond Stein | Read Full Post
2/9/2009
I manage operations for a collection agency. Lately, every article of information within my industry shows the same universal analysis: delinquencies are on the rise but collection rates are down. This means that my peers and I will see more of the same accounts we’ve seen in the past, but not realize the same rates of collection success. As a logical countermeasure to this news, credit granters and collection agencies are tooling and retooling backend collection strategies to stave off pending losses and better recover realized losses.
Byline: Raymond Stein | Read Full Post