Thursday, August 8, 2013
The multifamily industry has a long history of peer collaboration. From operational best practices to supplier and system recommendations to appropriate benchmarking metrics and all kinds of reference points in between, it’s not uncommon for owners and managers to tap into peer and comp sets for experience, advice, and new ideas. In a conference atmosphere, that tactical networking is often muted...
Friday, August 2, 2013
A common call for Maintenance comes from a clogged or slow drain. Unfortunately, there are a multitude of commercials telling our residents that such irritants can be easily removed by using a bottle of chemicals. “The commercial says “safe for all plumbing,” so that means it’s OK for us to use it as well, right?” residents think.
First of all, every service request that involves standing...
Thursday, August 1, 2013
I’m often accused of putting myself in ridiculous situations just to get a good story out of it. I beg to differ—though the evidence is rather damning.
I guess I didn’t, for example, have to rent one bedroom of a two-bedroom apartment just to “save a little money” while vacationing in San Diego. I spent those two nights sharing a bedroom wall—and a bathroom—with a total stranger who believed in “...
Wednesday, July 31, 2013
Social media is an emerging arena for apartment investors, owners, and marketers looking to improve net operating income (NOI) and keep their revenue management systems appropriately juiced with demand. At the 2013 Apartment Revenue Management Conference, presentations on renewal analytics and resident satisfaction are likely to address the social realm. The conference itself--like all industry...