Friday, March 11, 2011
Identifying qualified leads can have a big impact on the productivity and effectiveness of leasing teams.
Not all prospective residents are ready to sign a lease. Without prioritization, your leasing agents could hound a prospect who is six months away from moving while another “ready-to-move” prospect goes untouched.
Some apartment providers address this challenge by creating a formal lead...
Thursday, March 10, 2011
When the weather is nice, I like to jog one mile to an upscale grocery store near my apartment, indulge in a few samples of cheese, bread and cookies as fellow shoppers watch my sweat collect on the tile floor, and then run back home. Clearly, my love for free things knows very few bounds.
Unfortunately, the same can be said for my ex co-worker. In addition to the typical coffee and tea...
Tuesday, March 8, 2011
Sometimes the simplest changes are the hardest to implement. Safety training is about achieving behavioral change, and getting people to change their routine, even in a seemingly minor way, can be hard to accomplish unless the individuals involved “buy in” on the benefit (to them – not you) outweighing the effort to change that work habit.
One of the classic examples in apartment maintenance...
Thursday, March 3, 2011
Whenever America’s favorite snaggle-toothed singer, Jewel, talks about her past life as a homeless person living out of her car, I picture her in an environment very similar to that of my 1996 Jeep.
A co-worker who will remain nameless (Michelle) once likened the contents of my car to something you would see on Hoarders. While I respectfully disagree, I will admit I could survive quite...