Tuesday, January 3, 2012
I was listening to The Fray this morning and one of my favorite songs of theirs (though I really do like them all) is You Found Me. In that song is a verse that really speaks to me: “Who I am, Who I’m Not and Who I Want to Be”And it got me thinking about those things and how easy it is to not really know; especially in a business that wants you to be many things. It’s easy to lose yourself....
Wednesday, December 28, 2011
My family doesn’t have the best phone etiquette.
As a child, I was so petrified of calling people that I would write out exactly what I wanted to say ahead of time and recite my lines repeatedly before dialing. Once I was finally confident enough to ad lib, my mother saw fit to secretly listen in on my conversations. One night, when there was apparently nothing good on TV, I could hear her and...
Thursday, December 22, 2011
It’s that time of year again.
Time to gather the family around the proverbial Yule log before mocking that 14-page holiday letter you get every year from those family “friends” you can’t stand. Time to watch your mother have a meltdown when she realizes the mashed potatoes she made for the Christmas party are the consistency of paste. Time to repeatedly tell your family members that you would...
Tuesday, December 20, 2011
Do you remember the movie, “Glengarry Glen Ross?” If not, I suggest you get it and watch it immediately Alec Baldwin’s character, Blake, makes a statement that has resonated with me to this day:
“Put that coffee down. Coffee is for closers only. I don’t see any closers in here,” Blake from “Glengarry Glen Ross.”
As a Starbucks enthusiast and sales trainer, every time I take a sip I think about...