APTly Spoken Blog

  • Lead With Your Heart, Property Managers

    There are countless books and in existence promising the secret to success, but to me, it all comes down to a simple philosophy about people. As someone who spends a lot of time relationship building, I see time and time again what happens when you forget that people are people. People have free will, and they can choose to buy-in or they can opt-out. If they opt-out, you lose.  Let me explain.I'...
  • Connecting With Residents in Person

    In today’s society, we are more “connected” now than we have ever been — but that’s not true. Even with all the print and online messages being exchanged every day, no technological advance can render in-person communication unnecessary. You can make life at your property more rewarding for your residents by creating memorable face-to-face interactions. Tactics to Engage Current Residents While...
  • Bottom of the Barrel

    Public apology: I’m sorry for the things that I said. It was winter. See, I don’t deal well with the cold. And I’m not even talking Minnesota cold. I mean Virginia cold. But hey, it’s still cold. This winter felt like a particularly rough one, my only consolation to the below-zero wind-chill presenting itself in the form of a couch and a family-size package of Oreos. Much like a bear, I choose to...
  • My RPM Story: RPM Careers Ambassador Jeremy Lawson

    Whether it’s through digital advertising, the new RPM Careers Facebook page, or word of mouth from National Apartment Association members and supporters, thousands of applicants are headed to RPMcareers.org to find their new career path. They are also connecting with RPM Careers ambassadors — industry professionals like me — to learn more about residential property management. RPM Careers...

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