APTly Spoken Blog

  • 5 Ways to Boost Resident Satisfaction

    Keeping residents happy can make life a lot easier for property managers – from minimizing angry calls or emails to increasing retention and occupancy rates. More often than not, things like rent, square footage and location have the biggest influence.  But thinking critically about how to go beyond those top priority “must-haves” can set you apart from competitors and have a lasting, positive...
  • Casual Fridays, Flexibility and Taylor Swift: These Are a Few of My Favorite Things

    Hi, my name is Lauren and I’m a Millennial. I like flex Fridays. I want a job that makes me feel good about myself. I wear a necklace that says ‘follow your bliss’ and frequently listen to Oprah’s Super Soul Sunday podcasts. I sometimes throw around the phrase ‘authentic self.’ I know how to Google the average salary of people with similar jobs in my city.  I really love Taylor Swift, and not...
  • Whispering Away Water

    Shhhhhhhhhhp. It’s a common sound for anyone whom has been around a toilet. Chances are you have heard the sound before and possibly ignored it because the toilet still flushed. Shhhhhhhhhhp. A maintenance technician will often walk towards a bathroom and hear the resident exclaim: “It’s about time someone made that toilet shut up!!! You know it’s been making that sound for over a month...”...
  • Capitol Update: Hope Looms for Our Political System

    Apartment Industry Colleagues, I have a secret. As a tolerant reader of this column, I consider you part of the circle of trust, so I’ll take the leap and share. Here goes … I’m beginning to think there may be hope for our political system.  As you recover from your shock at such statements of folly, you will recall the many times in my monthly missive where I have lamented the sorry state of...

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